Leyland Home Brew
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Policies/Statements
 
Terms of Trade
You may order your homebrew and winemaking products by Phone, Fax, Post or Online. Orders are despatched on a rotational basis, usually the next day after receipt, depending on stock. Deliveries are made via Parcelforce.(not including weekends & bank holidays)..Please allow up to seven days. Local orders may be delivered by our own vehicle. Glass items are sent to you at your own risk. Carriers will not hold themselves responsible for breakages. Full gas cylinders are not accepted by Carriers or Royal Mail for collection and deliveries..ORDERS : You may order by :..POST : 15 Chapel Brow, Leyland, Lancs. PR25 3NH.. TELEPHONE : 01772 431030 ..FAX : 01772 451928 .. ONLINE or E-MAIL .. PAYMENT : You may pay by: CREDIT or DEBIT CARD or Paypal. Payment by CARD will not be taken until the order is ready for despatch...POST & PACKING : Zone 1. England,Wales and parts of Scotland..Orders under 75 please add 6.50. . Orders over 75.00 carriage is FREE......25 kg Grains do not count towards the above free delivery.... Maximum package weight is 25 kg. Carriers also take into account the Volumetric Weight of a package. If this is exceeded an extra charge may apply. We will contact you if this is the case. The minimum order value is 10.00 excluding delivery charge. ZONE 2. Highlands & Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly : Orders 10 - 75 carriage is 11.15. Over 75 carriage is 4.95..All prices are correct at the time of upload. We reserve the right to alter any price without prior notice. If you require anything that we do not list, please ask. We may already stock it or will obtain it for you if possible. Please remember to include your name, address, e-mail & telephone number. Shop and mail order prices may vary. Parcels may be left at a local post office if required.

Complaints & Returns Procedure
If you have any complaints please contact us by letter, phone or e-mail and we will endeavour to sort out your problem, fairly and confidentially, within 3 days.. If the goods are faulty, please contact us within seven days of receipt. They will be replaced free of charge .....* Whilst we do our best to pack cans correctly some may arrive with dents. This is not classed as faulty as the kits are still usable. If a parcel is signed for as damaged and the cans are leaking then a claim can be made and we will replace them. ..*. If a package has been damaged in transit then sign for it as damaged or refuse to accept the parcel. You have a statutory right to cancel the contract within 7 days of delivery by giving written notice to Leyland Home Brew, 15 Chapel Brow, Leyland, Lancs PR25 3NH. Goods must be returned, unused, at your expense and be appropriately packaged. Please get proof of posting and ensure that there is adequate insurance against loss or damage. Payment for the goods (excluding shipping) will be refunded within 30 days of cancellation..This does not affect your statutory rights.

Security Statement & Privacy Policy
Leyland Home Brew have taken extensive steps to ensure that any data transmitted by our users cannot be intercepted, viewed or blocked by unauthorised parties. We ensure the security of all protected data transmitted to and from our site through the use of a server-based encryption technology called Secure Sockets Layer (SSL). As you enter your details, SSL encodes it so that it is available only to you and Leyland Home Brew, who will make sure your purchasing goes smoothly. With this security, you can send your order without risk of interception..Leyland Home Brew does not disclose information to third parties..COOKIES : By browsing our site you are agreeing to the use of Cookies. They are used to keep track of the contents of your shopping cart. You can block them by altering your browser settings but you may be unable to fully use our site. This can be done by selecting tools then internet options. The privacy tab will allow you to change the settings. .

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Leyland Home Brew
15 Chapel Brow,  Leyland,   Lancashire,  PR25 3NH   United Kingdom
Tel: 01772 431030   Fax: 01772 451928